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Policies of The Ridge (NUS Campus Hotel)
Privacy Policy
Privacy Policy
The Ridge (NUS Campus Hotel) is committed to protecting your personal data and ensuring that your information is handled responsibly. This policy explains how we collect, use, and safeguard the information you provide through our website and reservation request form.
Information We Collect
When you submit a reservation request or enquiry, we may collect:
- Full name, contact details (email, phone number)
- Affiliation with NUS (e.g. hosting department, faculty, contact person)
- Stay details (dates, number of guests, room type requested)
- Special requirements (e.g. accessibility needs, other requests)
How We Use Your Information
Your information will be used only for the following purposes:
- To process your reservation request
- To verify eligibility with the relevant NUS hosting department
- To communicate with you about your request and stay
- To comply with regulatory and reporting requirements
Data Sharing
- Your information may be shared with the relevant NUS departments to confirm your eligibility.
- We do not sell, rent, or disclose your data to unaffiliated third parties.
Data Storage & Security
- Personal data is stored securely and only accessible to authorised staff.
- We take reasonable measures to protect your data from unauthorised access, alteration, or disclosure.
Data Retention
- Reservation request information will be retained only as long as necessary for administrative and reporting purposes, in line with NUS and Singapore regulations.
Your Rights
You may request to access, correct, or delete your personal data held by us. Please contact us directly for assistance.
Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact: [Insert The Ridge (NUS Campus Hotel) / NUS department contact email]